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Our Conditions

1. Moving Volume

In the offer, the removal goods are specified as quantity in cbm (loading volume).
If you provide us with this quantity as a completed packing list, by telephone or e-mail, you agree to this volume when placing the order. – this is part of the contract.

2. Additional services

The forwarder carries out his obligations with due regard to the interests of the sender with the customary care of a proper furniture forwarder against payment of the agreed fee. In addition to be reimbursed are special, unforeseeable upon conclusion of the contract services and expenses. The same applies if the scope of service is extended by the sender after conclusion of the contract.

3. Collective transport

The move may also be carried out in collective transport.
This is done only after prior agreement and agreement of the client.

4. Tips

Gratuities are not billable with the invoice of the furniture forwarder.

5. Reimbursement of removal costs

Insofar as the sender has an agency or a claim to removal costs, he instructs that body to pay the agreed and due removal expenses less advance payment or partial payments to the furniture forwarder directly upon request.

6. Transport insurance

The sender is required to move or electronic parts of highly sensitive devices such. Washing machines, turntables, television, radio and Hifigeräte, EDP equipment professionally secured for transport. The furniture carrier is not obliged to check the professional transport insurance.

7. Electrical and installation work

Unless otherwise agreed, the furniture forwarding agents are not entitled to carry out electrical, glass, dowel and other installation work.

8. Craftsman mediation

For services provided by additional craftsmen, the furniture carrier is liable only for careful selection.

9. Offsetting

Against claims of the furniture forwarder offsetting is only allowed with due counterclaims, which are legally established or undisputed.

10. Assignment

At the request of the person entitled to compensation, the furniture forwarder is obliged to assign the rights due to him from the insurance contract to be terminated to the entitled person.

11. Missunderstandings

The risk of misunderstanding of other than written order confirmation, instructions and notices of the sender and such other people of the furniture forwarder not authorized to accept them, the latter has no responsibility.

12. Verification by the sender

Upon collection of the goods to be moved, the sender is obliged to check that no item or equipment is taken or left by mistake.

13. Due date of the agreed fee

The invoice amount is due for domestic transports before the end of the unloading, for international transports from the beginning of the loading and in cash or in the form of equivalent means of payment. Cash disbursements in foreign currency are to be paid according to the settled exchange rate. If the sender does not comply with his obligation to pay, the furniture forwarder is entitled to stop the removal goods or to store them at the expense of the sender after commencement of the carriage. $ 419 will apply accordingly.

14. Termination or withdrawal from the contract

In case of termination or withdrawal from the contract, the relevant provisions of §§ 415 HGB, 346 ff BGB apply.

15. Warehouse contract

In case of storage the General Conditions of Storage of the German Furniture Transport (ALB) apply. These are provided at the request of the sender.

16. Jurisdiction

For legal disputes with registered traders on the basis of this contract and claims for other legal reasons connected with the transport order, the court in whose district the branch office of the furniture forwarder commissioned by the sender is exclusively responsible. For disputes with merchants other than merchants, exclusive jurisdiction shall apply only in the event that the sender transfers his domicile or habitual residence to another country after conclusion of the contract or if his domicile or personal residence is not known at the time the legal action is brought.